By Paul S on 30 December 2019 | Purchase not verified

The car that I looked at (Citroen C4 Picasso) was exactly as described, no problem taking it for a test drive. No problems with the paperwork and all in all a very smooth and straight forward buying experience. Buying a car can be stressful but with the friendly and helpful service I would have no hesitation in purchasing from H&A Car Sales again.

By David R on 11 November 2019 | Purchase not verified

Excellent service. I sourced the car I wanted at the best price, with the lowest mileage, on Autotrader, and it led me to H and A. I bought the car over the phone and it was delivered to me, 70 miles away within two hours on a transporter. It was exactly as described and my 17 year old daughter is very pleased with it. I would happily recommend this car dealer to anyone.

By chris D on 06 November 2019 | Purchase not verified

bought a 2009 jaguar x type love the car had a couple of major issues . i live in mansfield and they were brilliant there customer service is second to none , they came and collected the car twice for the 2 issues left me a car to use kept me informed as to the state of play got car back today brilliant they are fantastic in there service polite and went all the way to ensure my car was a1 thank you pleasure to do business with a garage who care

By Mark A on 03 October 2019 | Purchase not verified

Friendly service and there was no pressure to buy at all. Our chosen mini was in excellent condition, and was good value. We are very pleased with the service received.

By Lawrence K on 02 September 2019 | Purchase not verified

Hi I recently bought a second hand jaguar from H&X the salesman was so helpful they delivered the car to my house unfortunately the car had developed a leak on the power steering I contacted them on Sunday morning their response was refreshingly understanding they picked the car up the same day and as we speak it is being repaired ( if only every car dealership was like H&A iff you’re looking for a reasonably priced car visit them for a no pressure look around if the salesman’s young son is around that’s a bonus he’s a real comic finally I can’t recommend these people enough 👌

Reply from H&A Car Sales on 03/09/19

Thank you for your excellent 5 star review. At h&a car sales we are always here to try to help and support our customers as much as we can. Glad your happy with the service you received. Kind regards h&a car sales

By John C on 20 August 2019 | Purchase not verified

Visited H&A to look at a nice little Suzuki, on inspection the car was just as advertised and we were allowed lots of time to look over the car at our own pace without interruption. We returned for a test drive which was great. After agreeing a price for the car and collection all of which was professional and a pleasure and the team sorted out 12 months MOT. We noticed a slight issue with the car and got in contact with the guys who were excellent in sorting the problem even running us home and dropping the car off later. All in all a great car buying experience. Thanks H&A.

By Anthony B on 20 August 2019 | Purchase not verified

Really helpful and friendly, honest and fair which is how car dealers should be but sadly this is not always the case. I brought a car and had a battery problem, this was quickly sorted out and a new battery purchased by them. Would recommend them and definitely buy from them again.

By Amelia F on 18 August 2019 | Purchase not verified

Awful, just booked an appointment to view a Ford s-max, we were advised to come today as there was a viewing booked tomorrow. We informed you we are an hour and a half away from the car but would leave straight away. We get literally 4 miles from the forecourt and receive a call to say they have sold the car to a walk in customer, even though the advert states viewing are by appointment only. A total waste of 3 hours, what is the point of telling people you can only view by appointment if that is a lie?? Only given one star because I had to.

Reply from H&A Car Sales on 21/08/19

Thank you for taking the time to share your comments and feelings about our dealership. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Sincerely, H and A car sales

By Mark E on 24 June 2019 | Purchase not verified

I bought a Saab 9-3 after seeing pictures on Autotrader. The car was delivered the following day. The car is in great condition and was very clean. On the advert the dealer stated the car had heated seats and rear parking sensors which it sadly didn't. In addition, on the first drive I noticed the air conditioning was not working at all. I called up the dealer who told me it would just need re-gassing which would be cheap to fix. I asked them if they would contribute to the cost and I was told they would only pay for fixes to the engine or gearbox. Today I took the car to an air conditioning specialist who told me that a new condenser was needed at a cost of £400. It was clear the car had not been properly checked before delivery or the dealer knew about the problem but chose to hide it from me. My advice is not to buy a car from this dealer without going to them and checking the car over for yourself to ensure it has no faults and is as described on the advert.

Reply from H&A Car Sales on 01/07/19

We apologize for your negative experience. At H&A car sales we are a small family run business and are committed to selling excellent second hand cars to our customers. It’s unfortunate that there was a miss understanding regarding the parking sensors and heated seats. Unfortunately this car doesn’t come with the extras heated seats and parking sensors and was not advertised with having them. You are more than welcome to come and see the car and test drive before you make a commitment to buy. We value all our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Respectfully, H&A car sales

By Marion S on 28 February 2019 | Purchase not verified

I am normally suspicious of and underwhelmed by car salespeople but NOT in this case. Ash & his colleague were not in the least pushy. They encouraged us examine the vehicle in our own time , check all the details on the car's history & take the vehicle for a long test drive. A minor concern re engine noise was checked out & rectified. They then insisted on delivering the car to our home to save us making another journey to collect the car. I cannot speak highly enough of their efficiency and helpfulness. I would not hesitate to use this garage again.