By Maxwell O on 15 June 2024 | Purchase not verified

Drove up from Loughborough to buy a Vauxhall Insignia. Car was in good condition. Warranty worked very well. All good. Lovely people to work with!

By MICHAEL B on 12 March 2024 | Purchase not verified

I recently purchased a Toyota Auris which i am very happy with. Adam who runs H and A Car Sales is a nice honest man i would recommend to anyone that wants a good quality used car. Thanks again ..

By Louise W on 29 January 2024 | Purchase not verified

Really great service. Really helpful and no messing about, was clear on the offer available and made everything really easy. A nice experience. Love my new car

By Anonymous on 26 December 2023 | Purchase not verified

Made contact about a car they had for sale. Not local so they asked for part-ex photos and details and could value from distance. Couple of message exchanges and valuation agreed. They also agreed to do a couple of advisories from the last MOT and get a new MOT sorted, which they did that same afternoon. Re-mot’d the following morning and collected that afternoon (fully valeted!!). All done and dusted in 36hrs. Car is a belter and service from H&A was fantastic. Thanks again 😊

By Emerald H on 24 November 2023 | Purchase not verified

I bought my car at the end of March 2023. As of today (24th November 2023) I have just had to pay for a new clutch (£500). I was told that the engine in my car was replacement that had been fitted very poorly and was missing a load of bolts and that I probably need a new timing belt fitted which will be in the range of another £600. The AC also doesnt work and neither does the heated front windscreen. Considering I had to get finance on this car which I have to pay for another two years and the cost I am now expecting to incur I would not recommend these sellers at all. And if you are considering a car they are selling then make sure you get a mechanic to give a thorough check over/

Reply from H&A Car Sales on 29/11/23

Hi first of all I would like to Thank you for taking the time to leave us a review about your recent experience at h and a car sales. RE: your car which you purchased 8 months ago now. Sorry to hear the clutch had to be replaced, unfortunately this can happen due to the age of the car and general wear and tear, some parts will need to be replaced as you use and drive the car. RE: engine we have not fitted the engine on your car so I can’t comment on this. A/c and heated screen, this was working fine when we sold you the car. If it was not working when the car was sold we would have this fixed for you if you found it not working when you purchased the car from us. We are really sorry to hear that you have had a negative experience and felt that you had to leave us a 1 star review. Here at h and a car sales we pride ourselves on excellent 5 star customer service and have many happy customers. We would like to take the opportunity to speak with you further to discuss your concerns in depth and to see if we can help or assist you with your problemsin anyway we can. Please feel free to contact our office anytime. We look forward to hearingfrom you and to see if we can help you with the issues you are having with your car and to see if we can help you to change your opinion of our dealership. Kind regards h&a car sales

By Anonymous on 31 July 2023 | Purchase not verified

Bought a car in Feb this year. The guy said that he would service it and change oil and filters before I picked it up. By July the dash light had come on to say, service and oil change was needed. Called the office number and spoke to a guy to ask why the dash info had come on if it had been done in Feb. He said it 100% had been done but said he could not tell me what garage this had been done at as he couldn't remember. I said if I could check with the garage I wouldn't need to have it done again. He just kept saying believe me it's been done but I can't tell you where. I said I wasn't satisfied and would come down in person. He then hung up!! Dishonest and shady! I had the car serviced the next day and the mechanic told me that this had not been done this year! Lies ! DO NOT USE

Reply from H&A Car Sales on 02/08/23

Dear customer thank you for taking the time to leave your feedback. We are sorry to hear that you were not 100% satisfied with our services and felt you had to leave a 1 star negative review. When you purchased your car it came with a 12 months mot and a complimentary service you was provided with all the paperwork and invoices for the service that was carried out on your car. The service light on your car may not have been reset at the time and hence why it’s come on after 7 months. Or it may be due a service due to the mileage you have done. To make things right we are more than happy to provide you with a free service for your car anytime please call our office and this can be booked in for you.

By Elliot S on 26 April 2023 | Purchase not verified

excellent service. After buying a car from them, which was in very good condition it became apparent shortly after it had a head gasket issue (this was actually very difficult to diagnose and the garage would not have noticed it prior to selling the car) H & A covered the full cost of repair at a 3rd party garage. Throughout they have been very cooperative and had very good communication with myself and the garage carrying out the work. Would really recommend them. Good honest service.

By Anonymous on 02 March 2023 | Purchase not verified

Bought my first car from here a little black Mazda, took it to an independent garage for a full service to have it checked over and perfect everything was as they said it was, nice honest people, will definitely recommend. Thank you so much guys :)

By Sue S on 25 January 2023 | Purchase not verified

We have never purchased a car online before. When we saw the car advertised on auto trader, we connected with H &A cars in Sheffield. From the first call to last communication, service has been excellent - Ash has been a star!

By Ross N on 05 March 2022 | Purchase not verified

Very honest garage, I had a £5000 budget which can be a minefield for a second hand car (age of car v mileage v quality v brand…) but H&A had a good range and agreed to 12 month MOT the car and service it (provided the receipt). No pressure sales, good test drive, 3 month warranty and car drives really well. I’m happy 😊. Good blokes👍