By Sam G on 27 July 2024 | Purchase not verified

Very professional dealership. So polite, friendly, helpful and goes above and beyond on customer service.

By Anonymous on 12 July 2024 | Purchase not verified

I enquired about a car from H&A that I was quite interested in. Received a rude and blunt reply. Definitely dodged a bullet buying a vehicle from here. If they’re going to treat potential customers this way BEFORE they have had your money, imagine how they would treat you AFTER they’ve took your money, if anything were to go wrong with the vehicle. AVOID AVOID AVOID!!!

By Anonymous on 09 July 2024 | Purchase not verified

Avoid. I was told the car is in spot on condition.. When I mentioned that the car would be inspected mechanically upon delivery (gearbox leak) I was told that the car is not for me as I should have buy a new car!!

By Phil C on 19 June 2024 | Purchase not verified

I can honestly say that the owner sources amazing cars for the cash. He is a genuinely honest man with a heart of goodness. The cars are well prepared and for the age are sourced in amazing condition. This is the second car I’ve bought.

By Shane H on 18 June 2024 | Purchase not verified

Fantastic experience. Saw the car on autotrader, incredibly well priced, well photographed and presented and as described. Small job required after purchase which was rectified by the owner immediately. Cars are complicated things, they can be fixed. The customer service was truly excellent. I live 200miles away and the car was delivered to me after a courtesy service and the job rectified.

By Maxwell O on 15 June 2024 | Purchase not verified

Drove up from Loughborough to buy a Vauxhall Insignia. Car was in good condition. Warranty worked very well. All good. Lovely people to work with!

By MICHAEL B on 12 March 2024 | Purchase not verified

I recently purchased a Toyota Auris which i am very happy with. Adam who runs H and A Car Sales is a nice honest man i would recommend to anyone that wants a good quality used car. Thanks again ..

By Louise W on 29 January 2024 | Purchase not verified

Really great service. Really helpful and no messing about, was clear on the offer available and made everything really easy. A nice experience. Love my new car

By Anonymous on 26 December 2023 | Purchase not verified

Made contact about a car they had for sale. Not local so they asked for part-ex photos and details and could value from distance. Couple of message exchanges and valuation agreed. They also agreed to do a couple of advisories from the last MOT and get a new MOT sorted, which they did that same afternoon. Re-mot’d the following morning and collected that afternoon (fully valeted!!). All done and dusted in 36hrs. Car is a belter and service from H&A was fantastic. Thanks again 😊

By Emerald H on 24 November 2023 | Purchase not verified

I bought my car at the end of March 2023. As of today (24th November 2023) I have just had to pay for a new clutch (£500). I was told that the engine in my car was replacement that had been fitted very poorly and was missing a load of bolts and that I probably need a new timing belt fitted which will be in the range of another £600. The AC also doesnt work and neither does the heated front windscreen. Considering I had to get finance on this car which I have to pay for another two years and the cost I am now expecting to incur I would not recommend these sellers at all. And if you are considering a car they are selling then make sure you get a mechanic to give a thorough check over/

Reply from H&A Car Sales on 29/11/23

Hi first of all I would like to Thank you for taking the time to leave us a review about your recent experience at h and a car sales. RE: your car which you purchased 8 months ago now. Sorry to hear the clutch had to be replaced, unfortunately this can happen due to the age of the car and general wear and tear, some parts will need to be replaced as you use and drive the car. RE: engine we have not fitted the engine on your car so I can’t comment on this. A/c and heated screen, this was working fine when we sold you the car. If it was not working when the car was sold we would have this fixed for you if you found it not working when you purchased the car from us. We are really sorry to hear that you have had a negative experience and felt that you had to leave us a 1 star review. Here at h and a car sales we pride ourselves on excellent 5 star customer service and have many happy customers. We would like to take the opportunity to speak with you further to discuss your concerns in depth and to see if we can help or assist you with your problemsin anyway we can. Please feel free to contact our office anytime. We look forward to hearingfrom you and to see if we can help you with the issues you are having with your car and to see if we can help you to change your opinion of our dealership. Kind regards h&a car sales